Shipping policy
At Wally’s Vintage, we place the utmost care not only in selecting our pieces, but also in their preparation and shipping. We want your experience to be flawless, from the click to the moment you open your parcel.
1. Order Preparation: Our Care for Every Piece
Each item purchased on our website goes through a precise preparation process before being shipped:
Washing and Sanitizing:
Every piece is professionally washed, sanitized, and carefully ironed to ensure freshness and cleanliness.
Secure Packaging:
Your order is then carefully placed in secure, protective, and neat packaging to ensure it travels safely to its new home and arrives as a pleasant surprise.
2. Order Processing Time
We commit to preparing and handing your parcel over to the carrier within 48 business hours (Monday to Friday) from payment confirmation. Orders placed during weekends or French public holidays will be processed starting from the next business day.
3. Shipment Tracking
Transparency is essential to us. Once your parcel has been shipped, you will immediately receive a “Shipping Confirmation” email containing your tracking number.
Using this number, you will be able to follow every step of your delivery in real time directly on the carrier’s website, until it reaches you.
4. Shipping Methods, Delivery Times, and Costs
Delivery in Mainland France
For purchases made during live sales:
Method: Colissimo / Chronopost / Mondial Relay
Cost: Free shipping
For purchases from the “Starting from €2” collection:
Method: Colissimo / Chronopost / Mondial Relay
Estimated delivery time: 2–3 business days
Cost: Automatically calculated at checkout based on destination.
Free shipping on all orders over €50.
Delivery within the European Union
For purchases made during live sales:
Method: Colissimo / Chronopost / Mondial Relay
Cost: Free shipping
For purchases from the “Starting from €2” collection:
Method: Colissimo International / Mondial Relay
Estimated delivery time: 5–10 business days, depending on the destination country
Cost: Automatically calculated at checkout based on destination.
5. Shipping Address
Please carefully check the shipping address provided at checkout. We cannot be held responsible for delays or non-delivery due to an incorrect or incomplete address.
If you have any questions or concerns regarding your delivery, feel free to contact us at wallysvintageofficial@gmail.com. We will be happy to assist you.